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Update src/app/support/page.tsx

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development
2026-01-21 20:27:15 +00:00
parent b4f9673f31
commit 07edb4263f
1 changed files with 31 additions and 43 deletions
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src/app/support/page.tsx
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@@ -3,8 +3,8 @@
import { ThemeProvider } from "@/providers/themeProvider/ThemeProvider";
import Link from "next/link";
import NavbarLayoutFloatingOverlay from '@/components/navbar/NavbarLayoutFloatingOverlay/NavbarLayoutFloatingOverlay';
import FaqSplitMedia from '@/components/sections/faq/FaqSplitMedia';
import ContactText from '@/components/sections/contact/ContactText';
import FaqBase from '@/components/sections/faq/FaqBase';
import ContactSplitForm from '@/components/sections/contact/ContactSplitForm';
import FooterMedia from '@/components/sections/footer/FooterMedia';
export default function SupportPage() {
@@ -12,13 +12,13 @@ export default function SupportPage() {
<ThemeProvider
defaultButtonVariant="elastic-effect"
defaultTextAnimation="background-highlight"
borderRadius="sharp"
contentWidth="small"
borderRadius="pill"
contentWidth="medium"
sizing="largeSmall"
background="none"
cardStyle="elevated"
primaryButtonStyle="flat"
secondaryButtonStyle="layered"
background="radialGradient"
cardStyle="glass-elevated"
primaryButtonStyle="inset-glow"
secondaryButtonStyle="glass"
headingFontWeight="extrabold"
>
<div id="nav" data-section="nav">
@@ -32,72 +32,62 @@ export default function SupportPage() {
{ name: "Support", id: "/support" }
]}
button={{ text: "Shop", href: "#shop" }}
className="backdrop-blur-md border border-gray-300"
className="backdrop-blur-md border border-purple-600"
/>
</div>
<div id="support" data-section="support">
<FaqSplitMedia
<FaqBase
title="Support & Resources"
description="No-friction setup. Guided troubleshooting, calibration guides, and direct technical support."
faqs={[
{
id: "quick-start",
title: "How do I get started?",
content: "<p><strong>Quick Start Guide:</strong> Unpack unit. Connect power and audio input. Run calibration app (iOS/Android/Web). Place microphone at listening position. DSP correction applies automatically. Adjust playback level to reference (-20dBFS = 85dB SPL @ 1m).</p><p><strong>Typical time:</strong> 15–20 minutes for nearfield, 30–45 minutes for room correction in treated spaces.</p>"
id: "quick-start", title: "How do I get started?", content: "<p><strong>Quick Start Guide:</strong> Unpack unit. Connect power and audio input. Run calibration app (iOS/Android/Web). Place microphone at listening position. DSP correction applies automatically. Adjust playback level to reference (-20dBFS = 85dB SPL @ 1m).</p><p><strong>Typical time:</strong> 15–20 minutes for nearfield, 30–45 minutes for room correction in treated spaces.</p>"
},
{
id: "connectivity",
title: "What inputs and outputs does BASE support?",
content: "<p><strong>Analog:</strong> XLR (balanced) + RCA (unbalanced).</p><p><strong>Digital:</strong> USB-C audio input (24-bit / 48–192kHz), optional AES/EBU module (custom order).</p><p><strong>Control:</strong> Ethernet for remote DSP management, MQTT for integration with studio automation.</p><p><strong>Wireless:</strong> Not supported—analog and digital hardwired connections ensure latency control and interference immunity.</p>"
id: "connectivity", title: "What inputs and outputs does BASE support?", content: "<p><strong>Analog:</strong> XLR (balanced) + RCA (unbalanced).</p><p><strong>Digital:</strong> USB-C audio input (24-bit / 48–192kHz), optional AES/EBU module (custom order).</p><p><strong>Control:</strong> Ethernet for remote DSP management, MQTT for integration with studio automation.</p><p><strong>Wireless:</strong> Not supported—analog and digital hardwired connections ensure latency control and interference immunity.</p>"
},
{
id: "calibration",
title: "How does room calibration work?",
content: "<p><strong>Process:</strong> Supplied measurement microphone + app generates frequency response curve. DSP applies inverse correction curve to match anechoic reference target. Phase alignment and timing delay adjusted per room geometry.</p><p><strong>Recalibration:</strong> Run new calibration after furniture moves or acoustic treatment changes. Previous profiles archived.</p><p><strong>Manual mode:</strong> Override DSP settings for custom voicing if preferred.</p>"
id: "calibration", title: "How does room calibration work?", content: "<p><strong>Process:</strong> Supplied measurement microphone + app generates frequency response curve. DSP applies inverse correction curve to match anechoic reference target. Phase alignment and timing delay adjusted per room geometry.</p><p><strong>Recalibration:</strong> Run new calibration after furniture moves or acoustic treatment changes. Previous profiles archived.</p><p><strong>Manual mode:</strong> Override DSP settings for custom voicing if preferred.</p>"
},
{
id: "warranty",
title: "What warranty and support do I get?",
content: "<p><strong>Warranty:</strong> 3-year parts + labor on manufacturing defects. Accidental damage coverage available (add-on).</p><p><strong>Support:</strong> Email support, phone triage, authorized repair centers in major markets. Firmware updates delivered via USB or network.</p><p><strong>Technical consultation:</strong> Included room setup consultation (1 hour remote) with audio engineers.</p>"
id: "warranty", title: "What warranty and support do I get?", content: "<p><strong>Warranty:</strong> 3-year parts + labor on manufacturing defects. Accidental damage coverage available (add-on).</p><p><strong>Support:</strong> Email support, phone triage, authorized repair centers in major markets. Firmware updates delivered via USB or network.</p><p><strong>Technical consultation:</strong> Included room setup consultation (1 hour remote) with audio engineers.</p>"
},
{
id: "troubleshooting",
title: "Why is my audio cutting out or sounding thin?",
content: "<p><strong>Checklist:</strong></p><ul><li>Confirm USB power supply is connected (power LED should be steady).</li><li>Check input cable connection and audio level in DAW (should be -20 to -10dBFS for clean headroom).</li><li>Verify DSP profile is active and not set to 'Off' mode.</li><li>Run calibration again if acoustic conditions changed.</li><li>Contact support if issue persists—we'll troubleshoot via phone.</li></ul>"
id: "troubleshooting", title: "Why is my audio cutting out or sounding thin?", content: "<p><strong>Checklist:</strong></p><ul><li>Confirm USB power supply is connected (power LED should be steady).</li><li>Check input cable connection and audio level in DAW (should be -20 to -10dBFS for clean headroom).</li><li>Verify DSP profile is active and not set to 'Off' mode.</li><li>Run calibration again if acoustic conditions changed.</li><li>Contact support if issue persists—we'll troubleshoot via phone.</li></ul>"
}
]}
imageSrc="https://img.b2bpic.net/free-photo/mechanic-with-tool-wheel-hands-mechanic-blue-work-clothes_1157-46153.jpg"
imageAlt="Technical support and calibration resources"
mediaPosition="left"
animationType="smooth"
textboxLayout="default"
useInvertedBackground="noInvert"
animationType="smooth"
/>
</div>
<div id="contact" data-section="contact">
<ContactText
text="Choose your reference. Spec it. Build it. Get measured output backed by data."
animationType="background-highlight"
buttons={[
{ text: "Configure BASE", href: "/build" },
{ text: "Download Datasheet", href: "#datasheet" }
<ContactSplitForm
title="Get in Touch"
description="Have questions? Our team is here to help. Send us a message and we'll get back to you within 24 hours."
inputs={[
{ name: "name", type: "text", placeholder: "Your Name", required: true },
{ name: "email", type: "email", placeholder: "Your Email", required: true }
]}
textarea={{ name: "message", placeholder: "How can we help?", rows: 5, required: true }}
useInvertedBackground="invertDefault"
imageSrc="https://images.unsplash.com/photo-1478737270239-2f02b77fc618?w=800&q=80"
mediaPosition="right"
buttonText="Send Message"
/>
</div>
<div id="footer" data-section="footer">
<FooterMedia
imageSrc="https://img.b2bpic.net/free-photo/press-reporter-fallowing-leads-case_23-2149579709.jpg"
imageSrc="https://images.unsplash.com/photo-1478737270239-2f02b77fc618?w=800&q=80"
imageAlt="BASE laboratory testing environment"
logoText="BASE"
copyrightText="© 2025 BASE Audio Systems. All rights reserved."
columns={[
{
title: "Products",
items: [
title: "Products", items: [
{ label: "BASE One", href: "/systems" },
{ label: "BASE Two", href: "/systems" },
{ label: "BASE Studio", href: "/systems" },
@@ -105,8 +95,7 @@ export default function SupportPage() {
]
},
{
title: "Resources",
items: [
title: "Resources", items: [
{ label: "Measurement Reports", href: "/performance" },
{ label: "Quick Start", href: "/support" },
{ label: "Field Tests", href: "/field-tests" },
@@ -114,8 +103,7 @@ export default function SupportPage() {
]
},
{
title: "Company",
items: [
title: "Company", items: [
{ label: "About", href: "/about" },
{ label: "Support", href: "/support" },
{ label: "Contact", href: "/contact" },
@@ -127,4 +115,4 @@ export default function SupportPage() {
</div>
</ThemeProvider>
);
}
}